First, let's get something out of the way:
This is a computer job. We'll make it as comfortable as possible with:
- Three monitors
- A nice desk
- Drinks to support your caffeine habit
But at the end of the day, you are solving problems on a screen. For 8 hours. Every day.
If that sounds miserable, this is not your place.
Quick personality test:
- Can you find the perfect meme for any situation?
- Can you be sarcastic without being annoying?
- Have you ever said something funny and useful in the same sentence?
If that hits… proceed.
What you'll actually do:
You're the person making sure orders don't turn into chaos. That means:
- Taking in customer orders (sometimes clean, often not)
- Figuring out the right vendor — price, availability, speed — it's a puzzle
- Communicating with vendors and customers (email + phone)
- Catching errors before they become expensive problems
It's part logistics, part customer service, part detective work. And yes — details matter. A lot.
What winning looks like:
- You catch things other people miss
- You don't need reminders to follow up
- You get faster without getting sloppy
- Customers trust you (even when things go haywire)
What we're looking for:
- Detail-oriented (perhaps obsessively)
- Comfortable on a computer all day
- Good communicator without needing face-to-face interaction
- Able to juggle multiple things without melting down
- Excel skills = big plus (actual Excel skills, not "I've opened it before")
- A personality
What you get:
- Competitive pay (range starts at $18)
- Medical / Dental / Vision (100% covered)
- Unlimited PTO
- Sit/stand desk + triple monitor setup
- A team that's actually good (not just "we're like a family")
Final note:
You'll be helping practitioners get the right products to patients who actually need them — and doing it better, faster, and more intelligently than most of the industry.
If that sounds like something you'd take pride in, apply. If not — there are plenty of jobs that will ask less of you.
Thanks — we got it.
Your application for Product Specialist is in our hiring inbox. A real human at Empire Medical will read every word. If we think there's a fit, we'll reach out within a week or two.
In the meantime: keep the windows up, the playlist questionable, and the curiosity loud.